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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Andre Miller

Andre Miller

November 23, 2025

5  out of  5
rating by Andre Miller
"Crista Hamilton was very knowledgeable and really helpful with helping me with my water issue"
We responded:
"Thank you, Andre! I'm happy to hear that Crista was able to assist you with your issue. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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jessica Larson

October 20, 2025

5  out of  5
rating by jessica Larson
"Sheila’s office made the process of getting new auto insurance so easy! They were friendly, knowledgeable and answered all my questions! Glad I made the decision to switch my insurance to her agency."
We responded:
"Thank you, Jessica, for your wonderful feedback! I'm happy to hear that our office made your transition to new insurance smooth and stress-free. Our team is dedicated to providing friendly and knowledgeable service, and it's great to know we met your expectations. Let us know if there's anything else we can assist you with!"
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Minah Pope

October 17, 2025

5  out of  5
rating by Minah Pope
"I’ve had nothing but great experiences with everyone in the office. Every team member is always friendly and efficient. Crystal is amazing — I can email her anytime, and she always responds quickly and takes care of all my insurance needs. She’s knowledgeable, professional, and dependable. I truly appreciate my team at the State Farm office!"
We responded:
"Thank you for the wonderful review, Minah! Nikki is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
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Cameron Lackey

October 17, 2025

5  out of  5
rating by Cameron Lackey
"I have had insurance through Sheila’s branch for over 20 years, and I have no plans to swap. Customer service is usually top-notch, and if there’s ever a problem, they’re very responsive and quick to find a solution."
We responded:
"Thank you, Cameron, for your loyalty and kind words! I'm happy to hear that our team has consistently provided you with excellent service over the years. We're always here to help whenever you need us. Thanks for choosing us!"
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Brad Hickman

October 16, 2025

5  out of  5
rating by Brad Hickman
"Always ready to take care of any needs we have"
We responded:
"Thank you, Brad! I'm happy to know that our team is always ready to assist with your needs. We’re committed to providing excellent service every time. Let us know if there's anything else we can do for you!"
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Elizabeth Curry

October 4, 2025

5  out of  5
rating by Elizabeth Curry
"I have been using State Farm under Sheila Curtis leadership for several years now, and they have been great. They are very attentive & always quick to answer any questions I may have (& I tend to have a lot). Special shout out to Jamie Edwards & Nikki Harris for always going above and beyond. Thanks again guys!! Would definitely recommend State Farm to anyone who may be looking."
We responded:
"Thank you, Elizabeth! I'm so happy to hear about your positive experience with our team. Jamie and Nikki will be thrilled to know their efforts are appreciated. We’re always here to help with any questions you have. Thanks for recommending us!"
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Tammy Bailey

October 2, 2025

5  out of  5
rating by Tammy Bailey
"Alyssa is so professional and helpful! The entire Sheila Curtis team is top notch h!"
We responded:
"Thank you, Tammy! I'm happy to hear that Alyssa and the rest of our team made a positive impression. We strive to provide top-notch service to all our customers. If there's anything else we can assist you with, feel free to reach out!"
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Amy Giddens

September 29, 2025

5  out of  5
rating by Amy Giddens
"I needed help with a claim and Alyssa really helped me and answered all of my questions. She is so friendly and does everything she can to help her clients. Thanks Alyssa!"
We responded:
"Thank you, Amy! I'm happy to hear that Alyssa was able to assist you with your claim and provide the support you needed. We appreciate your kind words about her friendly and helpful service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Kim Click

September 10, 2025

5  out of  5
rating by Kim Click
"Crystal Johnston is the best! She is always quick to reply to any request I have."
We responded:
"Thank you, Kim! I'm happy to hear that Crystal has been responsive to your needs. Our team is dedicated to providing prompt and efficient service. If there's anything else we can do for you, just let us know!"
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Seth Davis

September 9, 2025

5  out of  5
rating by Seth Davis
"Alyssa is great! She was very kind and friendly! 100% recommend this agency for your insurance needs!"
We responded:
"Thank you, Seth! I'm happy to hear that Alyssa provided you with such a positive experience. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Pat Lozito

August 28, 2025

5  out of  5
rating by Pat Lozito
"I had a wonderful experience working with Alyssa Williams (and others from the team) at the Sheila Curtis State Farm Agency in Sylacauga, AL. From the very beginning, Alyssa was incredibly friendly, helpful, and professional. She took the time to answer all of my questions thoroughly and made sure I understood all of my options. I truly appreciated her patience and the genuine care she showed in helping me find the right coverage. It’s clear that Alyssa goes above and beyond for her clients, and she made the entire process stress-free. I would highly recommend Alyssa to anyone looking for exceptional service and support with their insurance needs."
We responded:
"Thank you, Pat, for your kind words! I'm so happy to hear about your positive experience with Alyssa and our team. We strive to provide exceptional service, and it's great to know Alyssa made the process stress-free for you. If you ever need further assistance, feel free to reach out. Thanks for choosing us!"
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Gail Collum

July 16, 2025

5  out of  5
rating by Gail Collum
"Knowledgeable and very friendly people"
We responded:
"Thank you for your review, Gail! I'm happy you found our team knowledgeable and friendly. We’re always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
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Kelly Rae Burkett

June 12, 2025

5  out of  5
rating by Kelly Rae Burkett
"I recently moved my insurance to State Farm and am so glad I did! They have worked hard to ensure I am getting the best coverages and rates. So glad to have them in my corner when I need them. Shoutout to Alyssa Williams for her excellent customer service and always being so helpful!"
We responded:
"Thank you, Kelly Rae, for sharing your experience! I'm happy to hear that you're satisfied with the coverage and rates we've provided. Alyssa is indeed a valuable part of our team, and I'm glad she could assist you so well. We're here whenever you need us!"
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Ida Morris

May 4, 2025

5  out of  5
rating by Ida Morris
"Miles is awesome. I am new to the area and Miles went above and beyond helping me switch over my car insurance. He kept in touch the whole time I was working on issues on my end. Give that man a big pay raise."
We responded:
"Thank you, Ida, for sharing your experience! I'm happy to hear that Miles was able to assist you with your insurance needs. His dedication to staying in touch and ensuring everything went smoothly is truly appreciated. If you need any further assistance or have questions, feel free to reach out to our office."
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Katrina Watkins

April 9, 2025

5  out of  5
rating by Katrina Watkins
"I had a great experience. Customer service was great. I did not expect to pay the rate that I am paying. I was expecting something totally different and more expensive. All the questions that I had was an answer. I have no complaints or no problems. I would highly recommend state form to family and friends. Thanks so much for the help Sheila Curtis you were so nice and kind and helpful to me."
We responded:
"Thank you, Katrina, for sharing your positive experience! I'm happy to hear that you found our customer service helpful and that we could provide a rate that exceeded your expectations. It's wonderful to know that all your questions were answered and that you have no complaints. Your recommendation means a lot to us."
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1971tamie

April 3, 2025

5  out of  5
rating by 1971tamie
"Alyssa Williams is the Sweetest Person to talk to .She knows her stuff when it comes to insurance. JUST Love her and the rest that works with her"
We responded:
"Thank you so much for your kind words! I'm delighted to hear that Alyssa made such a positive impression. She truly is knowledgeable and a joy to work with. We're all here to assist you with any insurance needs you may have. Feel free to reach out anytime!"
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Paul Ryals

March 21, 2025

5  out of  5
rating by Paul Ryals
"Miles was very knowledgeable and efficient in procuring, for me, the best auto coverage and rate. I highly recommend getting a quote from Miles on your insurance needs."
We responded:
"Thank you, Paul, for sharing your experience! I'm delighted to hear that Miles was able to assist you efficiently. Your recommendation means a lot to us. If you have any more insurance needs or questions, feel free to reach out anytime!"
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tammy vaughn

March 11, 2025

5  out of  5
rating by tammy vaughn
"Great personable care. Very thorough. Everyone so nice and helpful"
We responded:
"Thank you, Tammy, for your wonderful feedback! I'm glad to know you appreciated the personable care and thorough service from our team. It's great to hear that everyone was nice and helpful. We're here for any of your insurance needs, so feel free to reach out anytime!"
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Gwina Creekmore

January 17, 2025

5  out of  5
rating by Gwina Creekmore
"They are great"
We responded:
"Thank you, Gwina, for your wonderful feedback! I'm glad you're satisfied with our service. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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Alkaline

January 16, 2025

5  out of  5
rating by Alkaline
"Miles helped tremendously with getting my insurance together and claim handled!"
We responded:
"Thank you, Alkaline, for sharing your experience! I'm happy to hear that Miles was able to assist you with your insurance needs and claims. Our team is always here to help, so feel free to reach out if you have any more questions or need further assistance."
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Krystal Smoot

December 12, 2024

5  out of  5
rating by Krystal Smoot
"She was an awesome agent and knew what she was talking about."
We responded:
"Thank you, Krystal! I'm really happy to know you found our assistance helpful and informative. If you have any more questions or need further assistance, feel free to reach out. I'm here to help!"
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stella vincent

November 13, 2024

5  out of  5
rating by stella vincent
"My situation was handlled with professional care and courtesy, the agent took her time to make sure that all my questions were answered and my situation was taking care of, I am overly satisfied."
We responded:
"Stella, thank you so much for your wonderful review! I'm glad to know that you felt well taken care of and that all your questions were thoroughly answered. It's our goal to provide professional and courteous service, and I'm happy to see that reflected in your experience. If you ever need further assistance, don't hesitate to reach out. - Sheila Curtis - State Farm Insurance Agent, Sylacauga, AL"
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Johnny Graham

November 13, 2024

5  out of  5
rating by Johnny Graham
"I have been with this agency for about 20 years I have always received the most courteous and professional support from the Shelia Curtis State Farm agency Their service is above and beyond any insurance agency I have ever dealt with before. Value added and worth what paid for."
We responded:
"Johnny, thank you so much for your kind words and for being with our agency for about 20 years! I'm glad to know that you've consistently received courteous and professional support from our team. We strive to go above and beyond for our clients, and it's wonderful to hear that you find our service valuable and worth it. If you ever need anything or have any questions, we're always here to help. - Sheila Curtis - State Farm Insurance Agent, Sylacauga, AL"
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Parker Shaw

October 23, 2024

5  out of  5
rating by Parker Shaw
"The office was so friendly. They are very quick and efficient, definitely recommend!"
We responded:
"Parker, thank you for your kind words! I'm glad you found our office friendly and efficient. We always strive to provide quick and effective service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out! - Sheila Curtis - State Farm Insurance Agent, Sylacauga, AL"
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Geron Tubbs

October 23, 2024

5  out of  5
rating by Geron Tubbs
"I’ve been dealing with State Farm for a while now and they are true to their word I had one claim for them and they took care of it in no time."
We responded:
"Geron, thank you for your kind words and for being a loyal customer! I'm glad we could handle your claim quickly and efficiently. If you ever need anything else, our office is here to help. - Sheila Curtis - State Farm Insurance Agent, Sylacauga, AL"