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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Codi Belk

Codi Belk

March 18, 2024

5  out of  5 rating by Codi Belk
"I handled my insurance needs over the phone and Brook was so nice and helpful! The whole process was quick and easy and I’m very appreciative!"
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Jason Payne

March 6, 2024

5  out of  5 rating by Jason Payne
"Brook was great. She was very prompt and courteous. I couldn't be happier with the service I was provided."
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Marie Huntley

January 24, 2024

5  out of  5 rating by Marie Huntley
"I had a great experience with speaking with Ross. He was very knowledgeable about their new billing system as well as providing educational information about their whole life policy. Great customer service!!!!"
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Tracey Portillo

January 21, 2024

5  out of  5 rating by Tracey Portillo
"Professional, education focused and kind. Such a great team! 👏👏"
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Dana Eakin

January 19, 2024

5  out of  5 rating by Dana Eakin
"Called into the office this afternoon, talked with Kayleen which was new but very helpful with what she could but was very prompt on getting brook involved to make sure she answered my question properly. Proud to be a Sheila Curtis customer her people are always the best"
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Donna Perkins

October 25, 2023

4  out of  5 rating by Donna Perkins
"It took a while to get my claim approved.. i want to say christa did a great job helping me to get things approved.. i appreciate her help. She was really a big help. Thanks Donna Perkins"
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Regina Jackson

October 5, 2023

5  out of  5 rating by Regina Jackson
"Love everyone at Sheila's office!! Kim is so professional and is always friendly and ready to help! Thank you all!"
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Bobby Tidwell

October 2, 2023

5  out of  5 rating by Bobby Tidwell
"Best damn insurance place around anywhere bar none..keep up the good work ladies & Gentlemen."
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Amanda Hurt

August 24, 2023

5  out of  5 rating by Amanda Hurt
"Been with them a long time always a pleasant experience."
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Jarvis Elston

July 28, 2023

5  out of  5 rating by Jarvis Elston
"I would like to say each experience I have with Mrs. Sims results in 100% great customer service and my problems are solved. I have known Mr. Sims over forty years, and she has never let me down."
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Renea Hickman

July 21, 2023

5  out of  5 rating by Renea Hickman
"excellant customer service. Kim was able to take care of everything over the phone. She was very kind and helpful and got us great auto rates."
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Joshua Brasher

June 21, 2023

5  out of  5 rating by Joshua Brasher
"I had one of the most positive interviews I’ve ever had with Sheila Curtis today. She was so sweet and down to earth and really made me feel comfortable. She explained the aspect of the business and what she does as an agent and what the team member roles are. She is hands down one of the most genuine down to earth people I’ve ever met. It was a pleasure meeting with you today and I look forward to many more conversations with you!"
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Desiree McClellan (D-ray)

May 14, 2023

5  out of  5 rating by Desiree McClellan (D-ray)
"Best agent ever!"
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CE

May 9, 2023

5  out of  5 rating by CE
"We have done business with Sheila and her staff for years now. Nikki is always very responsive and knowledgeable. I would highly recommend working with them for any of your insurance needs."
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Brian Ridley

April 11, 2023

5  out of  5 rating by Brian Ridley
"The best customer service ever. My wife and I recently purchased a new home and Kim Smith not only took care of our home but she also informed us of how much we could save on auto as well. We are now a 100% State Farm family and we couldn’t be more happy."
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Kelly Hammonds

April 4, 2023

5  out of  5 rating by Kelly Hammonds
"I had the best experience with this agency today. I called for a homeowner quote and the process was very easy. I spoke with Thomas Kandziorski. He was very knowledgeable and answered all of my questions. They were able to handle my needs and we completed the process without me even having to come into the office. I also received a very competitive quote for my insurance needs. I would highly recommend reaching out to them for any of your insurance needs."
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Chris Aaron

March 30, 2023

5  out of  5 rating by Chris Aaron
"I am so thankful for the phone call I received from Brook offering me a quote! My insurance premium is literally being cut in half from what I was paying with the previous company! Five stars is not enough for Brook Epperson. I am 100% satisfied with her and State Farm."
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Minah Pope

March 22, 2023

5  out of  5 rating by Minah Pope
"I have had nothing but great experiences with every member of the office. Nikki always answers my questions with no problems."
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Stephanie Parker

March 16, 2023

5  out of  5 rating by Stephanie Parker
"Couldn't have asked for a better person to help me with my process of a total loss on my car. Mrs. Crista!! She went above and beyond!!"
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charles barnett

February 11, 2023

5  out of  5 rating by charles barnett
"Kim made switching providers quick and easy. She also did it with a wonderfully upbeat attitude the whole process. I Would recommend Kim Smith and anyone who needs insurance to go to this StateFarm provider."
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Chris Moates

January 28, 2023

5  out of  5 rating by Chris Moates
"Kim Smith was amazing in getting me set up with my insurance. Definitely a place that wants you to feel like family. Saved almost 80.00 a month by switching from my old company. Thank you for your help."
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Gabriella McKinney

January 18, 2023

5  out of  5 rating by Gabriella McKinney
"I highly recommend State Farm for your insurance needs! Kim Smith was an absolute joy to work with! I’m a first time insurance holder and she made everything so simple and easy for me to understand! Thank you Kim!!"
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Mrs. Alabama

January 1, 2023

5  out of  5 rating by Mrs. Alabama
"I Love Sheila Curtis and the employees at State Farm. I've known them for years, and they are great to do business with."
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Elizabeth Makowski

November 22, 2022

5  out of  5 rating by Elizabeth Makowski
"If there was an option to give more than 5 stars she would get more! Sheila, Nikki and the rest of her team are amazing!! Sheila has the biggest heart! I highly recommend her agency for all your insurance and financial needs."
Profile photo of Nathaniel Morgan

Nathaniel Morgan

November 18, 2022

5  out of  5 rating by Nathaniel Morgan
"I enjoyed the interaction my wife had with Kim Smith. She was very knowledgeable with the information she provided to my wife. She made the transition very easy."